Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Luxurious
Amazing breakfast
Cold room
Not in city center
7.8/10
Very good
Rooms
8.0
Location
8.0
Service
7.8
Dining
8.2
Guest reviews
7.8/10
based on 5 reviews
4/5
based on 369 reviews
8.1
8.1/10 based on 2310 reviews
#85 of 641 hotels in Berlin based on Tripadvisor
Mark
United States,
January
2024
8.6/10
The hotel rooms felt more like separate apartments, which we loved. They were huge, very comfy, newly furnished, and clean. However, we had an issue with an ice-cold room that took a while to be addressed.
Rooms
8.0
The rooms were spacious, comfortable, and clean, feeling more like separate apartments than traditional hotel rooms.
Service
9.0
The staff was incredibly cheerful, nice, polite, and helpful throughout our stay. They even arranged transportation to the airport for us.
Location
9.0
The location was excellent, with easy access to good transport options, including local trams. It was within walking distance of vibrant dining areas and picturesque parks, as well as cycling distance to two lovely swimming lakes.
Dining
9.0
The dining experience was fantastic, offering a wide selection of delicious items, including eggs, sausages, cheeses, vegetables, bread, croissants, and yogurts, along with great coffee and even prosecco in a calm and clean setting.
Facilities
8.0
The hotel offered excellent dining choices and had a great atmosphere for enjoying meals.
Jill
United Kingdom,
December
2023
8.2/10
My stay at the hotel was a mix of great experiences. The rooms were amazing; very spacious and comfortable, providing a clean and comfortable environment with lovely showers and great towels and toiletries. However, I did encounter an issue with the toilet, but the staff quickly moved me to another room. The only downside was the overcharge of 150 pounds for 2 nights, which I felt was excessive.
Rooms
9.0
The rooms were spacious, clean, and comfortable, with free wifi.
Service
9.0
The service was excellent and the staff were so friendly and helpful.
Location
8.0
The location was ideal for my stay, with easy access to the tram stop and public transportation options, making it convenient to explore central Berlin.
Dining
7.0
The dining experience was amazing, with a wide selection of mainly cold foods. However, the service was slow due to limited staff.
Facilities
8.0
The hotel had various amenities available, including room service, dry cleaning, housekeeping, laundry, and pet amenities.
Edmund
United Kingdom,
August
2023
7.0/10
I had a lovely stay at the hotel. The rooms were a bit far from the main facilities but had a nice balcony, which was a nice touch. The service, while mostly good, had some early morning interruptions. The location was decent, convenient for accessing the city but not the best in Berlin. The dining was all right, with a nice selection. Overall, it was a comfortable and pleasant experience with minor inconveniences.
Rooms
8.0
The rooms were lovely with a nice balcony.
Service
7.0
The staff was very nice and helpful, checked us in early without any problems.
Location
6.0
The location was OK, with good transport options nearby.
Dining
7.0
The dining experience was all right with a nice selection.
Facilities
7.0
The facilities were adequate for a comfortable stay.
John
United Kingdom,
July
2023
8.8/10
Staying at the hotel felt like being in a cozy loft conversion, not your typical standard hotel room. The rooms were newly furnished and clean, offering a beautiful and luxurious experience with a balcony. The amazing breakfast and easy parking added to the charm, though we did encounter a minor issue with a cold room despite it being addressed in the afternoon.
Rooms
8.0
The rooms were beautifully furnished and clean with a touch of luxury, including a nice TV and balcony.
Service
9.0
From the reception to the open cleanliness of the rooms with a stunning bathroom, the service was great, helpful, and friendly.
Location
9.0
The hotel's location was convenient, just a breath away from the city center and close to transport options. It was also near the Volkspark Friedrichshain for a morning run.
Dining
9.0
The dining experience was amazing, offering a wide selection of mainly cold foods with some hot options. The breakfast spread was delightful, and the service was top-notch.
Facilities
9.0
The hotel offered excellent facilities, including room service, dry cleaning, and laundry services, making the stay comfortable and convenient.
Luxurious
Cold room
Charles
United States,
June
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms provided a cozy space with super comfortable beds but had a few drawbacks like a funny smell despite being clean and being a bit too warm. The location was convenient with easy access to tram stops for exploring the city. The dining experience was delightful with a wide selection of mainly cold foods. However, the service had its ups and downs, with some aspects needing improvement.
Rooms
7.0
The rooms overlooked the street, requiring the curtains to be closed for privacy. Despite a slight perfume scent and being warm, the beds were super comfy.
Service
5.0
I encountered various staff members from different departments, but some issues like unwanted wake-up calls impacted the overall experience.
Location
8.0
The central area location was convenient, with tram stops nearby for easy access to different parts of the city.
Dining
9.0
The dining experience was one of the best I've had in hotels, offering a nice variety of mainly cold and some hot foods.